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Knowledge base
Contact Us (1)
Contact Us (1)
How to Contact Fig Support
My Fig Application (2)
Application Help (9)
How do I apply for a Fig Loan?
Why was my application declined?
My loan is confirmed! When will I receive the funds?
View all 9
Application Errors (2)
Fig Application Errors
I'm seeing an error when I am verifying my identity
My Account (3)
Payments & Fees (4)
What happens if I miss a payment?
Can I pay off my loan early?
Understanding Interest and Fees on Your Fig Loan
View all 4
My Fig Account (6)
How do I update my personal details?
How do I view my Loan and PAD agreements?
How do I view my loan details?
View all 6
Resolving Outstanding Payments (4)
I am experiencing difficulties making my payments. What relief options are available to me?
Why do I still have an outstanding balance after making a payment?
I have filed for bankruptcy or a consumer proposal. What should I do next?
View all 4
Educate (4)
About Fig (1)
What is Fig?
Financial Health (2)
How do I improve my credit score?
How to Avoid Financial Scams: A Guide for Borrowers
Loan Types & Benefits (3)
What's the difference between personal loans, credit cards & lines of credit?
What are the benefits of instalment loans?
What is debt consolidation?
Interest Explained (1)
What's the difference between simple and compound Interest?
Payment Protection (2)
Payment Protection Types and Benefits (4)
The benefits of insurance coverage on your Fig loan
What is Payment Protection?
How do I cancel my Payment Protection?
View all 4
Claim Help and Resources (3)
Why wasn’t my claim approved?
How to submit a claim
Payment Protection FAQs
