How to Contact Fig Support

Modified on Tue, 24 Jun at 5:16 PM

Need help? Fig's support team is available to assist you with any questions or issues related to your loan, application, account, or payments.

Email Support

You can reach us by email at support@fig.ca. We aim to respond to all emails within 24 business hours.

You can also submit a support ticket directly through our Help Centre by clicking here.

For real-time support, use our live chat feature available on:

Look for the chat icon in the bottom right corner of the screen.

Need help after hours? You can call our AI Phone Agent, available 24/7 at: +1 (438) 533-3444

This automated service can answer general questions about:

Note: The AI phone agent cannot access personal account details or provide information specific to your application or loan.

While we do not offer inbound phone support, we’re happy to schedule a call if needed.

To request a callback from a support specialist, click here to submit a phone request.

Our live support team is available:

Looking for quick answers? Visit our Help Centre for articles, guides, and FAQs.