How to Contact Fig Support

Modified on Thu, 20 Jun at 3:57 PM

Need help? Fig's support team is available to assist in any way we can. Whether you have questions about your account, need technical support, or have any other inquiries, we are here to help.

Email Support

You can reach us by email at We aim to respond to all emails within 24 hours during our business hours. You can also submit a ticket directly to our team by clicking here

Live Chat Support

For instant support, use our live chat feature available at either or in the bottom right corner.

Phone Support

While we don’t accept inbound phone calls, we do offer outbound calls. If you would like to request a call, please click here to fill out the request form. A support specialist will get back to you shortly.

Resolving an Outstanding Balance

Our Recovery and Resolutions team is here to help you resolve an outstanding balance. You can reach this team via email at from Monday - Friday, 9am-5pm EST.

Support Hours

Our support team is available from 9am to 5pm EST, Monday to Friday. We are closed on weekends and public holidays.

Visit our Help Center for FAQs, guides, and more helpful information.

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