Your Fig Portal

Your Fig Portal gives you secure access to all your loan information and tools to manage your payments easily.

When can I access my Fig Account?

Your Fig portal account is automatically created when you book your loan with us. Once your loan is booked, you’ll receive your Loan Confirmation Email which confirms that your loan has been successfully booked, provides information about the deposit of your funds, and contains a link to access your Fig portal.

If you don’t see your confirmation email, check your junk or spam folders for messages from support@fig.ca. Still can’t find it? Reach out to our support team at support@fig.ca and we’ll be happy to help.

How to Access Your Fig Portal

You can log in at any time by visiting my.fig.ca.

To log in:

1. Enter the email address you used to apply for your loan.
2. Retrieve the one-time login code sent to your email inbox.
3. Enter the code and access your account securely.

No password is required – Each login is protected by a unique, time-sensitive code for your security.

If you’re not receiving the code, try disabling browser autofill to avoid incorrect entries, or contact us directly at support@fig.ca for assistance.

What You Can Do in Your Fig Portal

Once logged in, you can:

• View your loan account number
• See your full payment schedule
• Track upcoming and past payments
• Check your remaining balance
• Make manual payments
• Update your payment method
• Download your loan and PAD agreements
• Update your personal contact details

For any questions or issues related to your account, contact us at support@fig.ca and we’ll be happy to assist you.