Have you missed a payment? Need to make a manual payment to cover what's outstanding?
If you miss a scheduled payment, Fig will notify you by sending an email. We do not reattempt the transaction automatically, and require you to submit a manual payment for any owing outstanding balance through your self-service portal.
We encourage you to submit a payment within 3 days of missing a payment to avoid a $45 NSF fee charge. If a payment isn't submitted within 3 days, the NSF fee will be added to your next scheduled payment.
Here's how to pay any outstanding balances through your self-service portal:
- Login to your self-service portal
- Click View Details
- Click Make a Payment
- From here, click Pay my overdue amount. This will ensure that your account is in good standing and you are up to date on payments
- Click Next
- Now you can submit your payment. You'll be able to see this payment reflected under the History section of your Fig account.
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