What happens if I miss a payment?

Modified on Thu, 21 Sep 2023 at 11:22 AM

Have you missed a payment? Need to make a manual payment to cover what's outstanding?

If you miss a scheduled payment, Fig will notify you by sending an email. We do not reattempt the transaction automatically, and require you to submit a manual payment for any owing outstanding balance through your self-service portal.

We encourage you to submit a payment within 3 days of missing a payment to avoid a $45 NSF fee charge. If a payment isn't submitted within 3 days, the NSF fee will be added to your next scheduled payment. 

Here's how to pay any outstanding balances through your self-service portal:

  1. Login to your self-service portal
  2. Click View Details
  3. Click Make a Payment
  4. From here, click Pay my overdue amountThis will ensure that your account is in good standing and you are up to date on payments
  5. Click Next
  6. Now you can submit your payment. You'll be able to see this payment reflected under the History section of your Fig account. 

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