How to Manage your Fig Loan and Stay on Track

At Fig, we understand that life doesn’t always go according to plan. Whether you’re fine-tuning your budget or facing unexpected challenges, your Fig account gives you 24/7 access to manage your loan on your terms, no calls or waiting. It’s flexible, convenient support designed to meet you where you are.

When to Use Your Fig Account vs. Reach Out to Customer Support 

Your Fig Account is ideal for:

• Adjusting your payment schedule

• Managing your balance or making extra payments

• Delaying an upcoming payment 

If you're experiencing financial hardship or need a more personalized solution, our Resolutions Team is here for you at paymentsupport@fig.ca with payment options tailored to your situation.

Learn more about support options during financial hardship

Top Ways to Use Your Fig Account

1. Make Extra or Early Payments

Want to pay off your loan faster or lower your long-term interest? You can make extra payments or pay your next monthly payment ahead of schedule, securely and easily.

2. Submit Manual Payments

Missed a payment? No problem. You can manually make a payment anytime, with no extra fees. If completed within 3 days of a reversal notice email, you can even avoid a $45 NSF fee from being added to your outstanding balance.

3. View & Adjust Your Repayment Plan

Need to shift a payment date or a full deferral on an upcoming payment? You can view your full repayment schedule and make eligible adjustments such as; changing payment dates and frequencies right in your account, without having to call or email support.

For additional details on managing your account, visit: Managing Your Loan Payments

By using your Fig Account, you’re not just paying down a loan, you’re taking charge of your financial future. Whether you're in control today or need support tomorrow, we’re here to help you stay on track, you