How do I view my loan details?

Modified on Thu, 18 Apr 2024 at 06:21 PM

Your Fig account allows you to see important details related to your loan as well as make changes to upcoming payments and payment methods 



Amount Borrowed

  1. Login via my.fig.ca with email and password

  2. Click View Details under the loan you’d like to view

  3. Under Summary, the Plan Total amount is the total amount borrowed


Loan Balance

  1. Login via my.fig.ca with email and password

  2. Click View Details under the loan you’d like to view

  3. Under Summary, the Total Remaining amount is your loan balance

Note: Your loan balance will increase as daily interest is calculated and decrease as payments are applied.



Account Status 

  1. Login via my.fig.ca with email and password

  2. Click View Details under the loan you’d like to view

  3. Under Summary, the Status will show either:

    1. You're up to date - All expected payments have been made as scheduled

    2. Your payment is overdue - One or more expected payments have been missed

Note: If you see a "Your payment is overdue" message, please contact our support team to arrange for a payment to return your account to good standing.


Interest Rate

  1. Login via my.fig.ca with email and password

  2. Click View Details under the loan you’d like to view

  3. Under Summary, the Interest Rate amount is what your loan was booked at and will remain for the duration of your term


Upcoming Payment

  1. Login via my.fig.ca with email and password

  2. Click View Details under the loan you’d like to view

  3. Under Summary, the Next Payment details will define the date and amount of your next scheduled payment.





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