How do I create my account?

Modified on Thu, 27 Apr 2023 at 10:49 AM

Your loan is confirmed! Let's make sure you're all set with your self-serve portal. This will be your go-to spot to check your loan balance, payments, and much more! 

When your loan is confirmed, you'll see this screen: 

You'll also receive two emails from Fig:

  1. An email with the subject: "Your loan with Fig is confirmed!"
  2. An email with the subject: "Set up your Fig Account" 

Within the "Set up your Fig Account" email, there will be a link where you can create a password for your self-serve portal. Once a password has been created, you'll be able to log in either via or by clicking the login button on our website at

I didn't receive these emails from Fig. What do I do?

  1. Be sure to check your junk and spam folders. If the emails did end up in junk or spam, be sure to add to your safe sender list
  2. These emails are sent from Try searching this email in your inbox 
  3. Contact Fig Support if you're still not seeing the emails after following steps 1 and 2


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